Gold'N'Time Jewelers: A Visit With Owner Rob Chase

Rob Chase, owner of Petaluma's Gold'N'Time Jewelers, talks about what his customers mean to him. Plus - a preview of great picks for the Christmas season and a special contest.

When Rob Chase, owner of Gold'N'Time Jewelers, starts to talk about his customers you can feel the great passion and respect he feels for every person who passes through the doors of his jewelry store.

"Actually, I don't even like the word "customer'", he says, "the relationship is much more than that. I truly consider my customers to be my friends. We work together to find the perfect piece of jewelry - that suits their budget, their occasion and their tastes.  It's a very personal decision and often includes life transitions, such as engagements and weddings.  I feel very honored to be part of that process."

Rob has owned Gold'N'Time Jewelers since 1998, buying the business from long time jeweler Bill Humphries. Still in its original location in The Plaza North Shopping Center, Gold'N'Time has served Petaluma for several generations. Unlike the traditional image of a jewelry store as being unaffordably expensive, Rob prides himself on having a wide range of price points for every budget.

"I love to work with people", Rob says, "I like to help people find out what's right for them which is why we carry everything from everyday jewelry to watches and diamonds.  I want my customers to be able to find exactly what they like at a price that works for them"

Rob is also honest with his customers when he feels that a jewelry purchase isn't for them.  As one customer wrote in Yelp:

"I contacted Rob Chase to inquire about buying my husband a piece of jewelry for his birthday, and Rob honestly felt I would be safer buying him a new golf club bag than a piece of jewelry.  Isn't it refreshing to have someone care that much about some else other than a purchase."

Rob's top pick for Christmas 2012 includes a new line of gold and silver fashion jewelry from Elliot Chandler. Crafted in Italy, the pieces are both elegant and fun, original in design and classic in appearance.

Gold'N'Time also carries sterling silver pieces and jewelry boxes.

Rob is running a special promotion through December 24th. With every eligible purchase (not including repairs and watch batteries) the customer will receive a scratch-off card.  Whatever savings are revealed when you scratch off the card will be immediately applied to the purchase, right on the spot. There is even an opportunity to win $20000 worth of jewelry. Gold'N'Time Jewelers also provides jewelry repairs and refurbishment, watch repairs, appraisals, consignment and layaway  Gold'N'Time Jewelers is located at 283 N. McDowell Blvd (between Kmart and CVS). Phone: (707) 778-1422

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