Jacqueline's Closes, New Oilstop, Starbucks On The Way

The largest private tearoom in the country has shuttered


Wondering what the heck is being built on Lakeville Highway near to the In-n-Out?

It’s a new Oilstop, a drive through oil change and carwash, part of a regional chain owned by Petaluma resident Larry Dahl.

The project is being timed to coincide with the opening of the Petaluma Target, scheduled for this August.

The Lakeville Oilstop marks a homecoming of sorts, since the very first Oilstop opened in Petaluma in 1984, on East Washington Street. Since then the company has expanded to 18 cities in four states, including Oregon, Arizona and New Mexico.

Another new business springing up is a Starbucks, the sixth in Petaluma. The coffeshop will be located oon East Washington Street near Lakeville, although no other tenants have been finalized.

And as new businesses appear, others must close. This week Patch learned that Jacqueline’s High Tea on Western Avenue has shuttered. The tearoom opened in 2006 and was known for its sumptuous tea parties that were a delight to both young and old. (The scones and hat collection were pretty stellar, too.)

Owner Frank Cates said he, along with wife Jacqueline, reached the decision to close due to health reasons and to spend more time with family. Their last day was January 20.

“We have a granddaughter who is turning one this year and we’ve only seen her several times,” Cates said. (The girl lives in Southern California.)

Cates stressed that the tearoom “did not go out of business” because of poor sales.

“We were well received,” he said. “We loved the kids, we saw engagements, we saw marriages all take place there and had customers who had been with us since start.”

Jacqueline's was considered the largest privately owned tearoom in the country, according to Cates, and could seat nearly 100 people at any given time.

Do you have a question about an incoming or outgoing business? Drop Editor Karina Ioffee a line at karina@patch.com

Chad M. January 30, 2013 at 12:58 AM
It's actually the 6th Starbucks in town
Karina Ioffee January 30, 2013 at 01:13 AM
Thank you. Change made.
P A Channel January 30, 2013 at 04:43 PM
So sad to hear that Jaqueline's is closing. We need more businesses that have a unique charm like Jacqueline's in Petaluma :(
LMK January 30, 2013 at 07:39 PM
Too bad Jacqueline's Tea is closing. Never been there until today. Happened to walk by and they're having a closing sale to Feb 1st. Quoted great prices and got the bait and switch when I checked out, being charged higher prices while she gave deeper discounts to people she liked while I was writing my check. As per her reputation, Jacqueline was curt and bordering rude, and lacked customer service. Apparently sore they need to close and trying to take it as gracefully as she knows how. Wish them the best as family / personal time are moments hard to recapture.
Joyce Tolson January 30, 2013 at 08:28 PM
Sad also to hear that Jaqueline's is closing. Took our three granddaughters there and they had a wonerful time. Is it already closed or what the actual closing date?
Robin and Jeff January 31, 2013 at 03:46 AM
I've read in reviews of the tea room they had less that great service and were rude to customers at times. Never ate there or had tea, but did check out the menu.
The Fool January 31, 2013 at 07:11 AM
Well, thank god, we have a new Target coming. I so hate all these local, independent, funky businesses. The community has spoken: convenience!! Hey, maybe, if we're really lucky--and consistent with local politics as of 2012--we can get a new Starbucks right where Jaquelines was....
Betty Harrison January 31, 2013 at 07:30 AM
I intend to ignore them as much as I can, just as I've managed to avoid Lowes and other chains I see driving people out of business. Just makes sense.
HC January 31, 2013 at 06:34 PM
You must be thinking about the tea room cafe. Jacqueline's has 4 to 5 star reviews on yelp. Check it out.
Robin and Jeff February 01, 2013 at 04:58 AM
Mediocre, cheesy” 1 of 5 stars Reviewed July 26, 2012 1 person found this review helpful I have eaten here three times: never paying, thank goodness. The first time, not only was the food dull and service tentative, my chair seat was loose, pinching and cutting my finger. No help was offered; not even a bandage. There's much emphasis placed on ambiance here, but it's fake: excuse me faux, like the flowers. This is a spectacular location for a tea place, and could be a welcome addition to our community, if only more attention were paid. Why not go local? If you want good tea and creative food, go up the street to the Tea Room Cafe. It's not as quiet, granted, but you'll eat very well. Visited August 2011
HC February 02, 2013 at 04:18 AM
Robin, You really need to check out all of the yelp reviews. That is unless you have other motives for being so negative. Jacqueline's was locally owned and operated (not a chain) and a real addition to the community. They will be truly missed. Read some real reviews http://www.yelp.com/biz/jacquelines-high-tea-petaluma
KMH February 23, 2013 at 07:19 AM
I agree with you
Green T April 12, 2013 at 04:29 AM
you're joking, right? Just wanted to make sure.


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